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Terms and Conditions

Please read our terms and conditions carefully before using our website.

This website is owned by Giant Kitten, 11 Corn Exchange, Leeds LS1 7BR. 

Vat no: 931703443

Your contract with us:

This contract is covered by English Law. By placing an order with us you agree to accept our terms including our privacy policy and the terms of use of our site.

When you place an order with us you are making an offer to buy goods. In the unlikely event the goods are unavailable or have been mispriced we will advise you of this and there will be no contract between us. Carriage charges will be shown in the process of your purchase and you will be required to pay for all goods at the time of ordering. Prices are in UK pounds and include VAT. 

All information and images on this website are provided in good faith. While we make every effort to accurately reproduce all products we cannot guarantee that your monitor's display of any colour will exactly reflect the colour of the actual goods.

Time is not the essence of this contract. We aim to dispatch your item within one working day. If there is going to be a delay or problem with your order we will contact you to inform you but we accept no responsibility for any issue caused by delay whatever the cause. 

Cancellations and returns: You may cancel your order within 14 days of receipt of the item by emailing us with your contact details, order number and if possible the reason for the cancellation. We cannot accept returns of earrings or of food items for hygiene reasons and this is allowed within law. Returns of clothing for size exchanges are at the customers cost - the customer will pay for postage of the replacement item and this will be arranged when you contact us. Clothing returned for any reason must have no signs of wear and must still retain the original tags affixed to the garment. All other items must be returned complete with packaging. Any items returned with tags detached or without packaging will not be refunded and will be disposed of. Email us for returns due to faults with a full description and photograph of the fault and we will advise and can offer an exchange. Once returns are received we will process a refund if applicable within 30 days.

Use of our website: The following represents the contract between yourself and Giant Kitten when you use this website. We may vary these terms from time to time so please refer back to them in the future.

Giant Kitten is our registered trademark. the copyright and intellectual property rights of all text and images on this site belong to ourselves and our brands and must not be reproduced without our prior written consent. We will take action against persons or businesses abusing our copyright. If you wish to use images or text from our site on a blog or other forum for whatever reason please contact us to ask for permission.

Any material sent to us or posted on our blog, website or social media forums shall be considered non-proprietary and unless you advise to the contrary we will be free to use, copy and distribute such material as we wish. This does not apply to personal information which is covered by our Privacy Policy. When using this website you shall not post or send to or from this website any material for which you have not obtained all necessary consents or which is obscene, discriminatory, defamatory, a breach of confidentiality or which may cause annoyance to others or is against British criminal or civil law.

While we expect our website to be available 24 hours a day we will not be liable if this website is unavailable for whatever reason and for whatever period.

Any links on our website are provided for your convenience but we cannot be responsible for the content of any third party website. If you wish to link to this website you may only do so on the basis that you do not replicate any material on this website and you do not imply that we are endorsing any other business, product or service. Please contact us to agree any collaboration or cross-promotion in advance. If you choose to link to us or use our trademark, images or text without first seeking our permission you agree to fully indemnify us for all costs, losses and damages resultant from this action including all court costs.

We accept no responsibility for any loss or damage of any kind which results from your use of this website including, without limitation, any direct, indirect or consequential loss.

This Legal Notice shall be governed by and construed in accordance with English law and any dispute(s) arising in connection with this legal notice are subject to the exclusive jurisdiction of England and Wales.